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Samsung accidentally freezes its smart fridges with a software update

247 points · 284 comments · Markoff

  1. diskzero · · focus · HN ↗
    We ended up with a Samsung fridge in our new home. It has no external display or any other indication that it is a "smart" fridge. I only found out when a friend visited who has a Samsung phone and the phone offered to connect to the fridge. We spent the next 30 minutes removing panels from the fridge and found the wifi/bluetooth antenna on a small board under the top-right hinge cover. The board was disconnected and the fridge continues to operate normally.

    I am now eyeing my dishwasher very suspiciously.

    1. jasode · · focus · HN ↗
      >I am now eyeing my dishwasher very suspiciously.

      Appliances with mandatory wi-fi is a bad trend. The mid-tier dishwasher from Bosch locks the Eco(nomy) energy saver cycle, delayed start, etc functionality behind a smartphone app. This requires connecting the dishwasher to wi-fi and using the smartphone to create a Bosch online account. That's what the whole Jeff Geerling complaint video was all about.

      <a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=5M_hmwBBPnc&amp;t=4m21s" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=5M_hmwBBPnc&amp;t=4m21s

      1. nicoburns · · focus · HN ↗
        Aside: I heard that &quot;eco mode&quot; is typically not actually the most energy efficient mode on most washing machines. Apparently it&#x27;s a standard mode they have to add so that energy efficiency can be measured across machines, but that means it can&#x27;t be optimised.

        You&#x27;re typically better off looking for some kind quick&#x2F;fast mode. Or even the &quot;regular&quot; mode.

        (YMMV, look things up for your specific model)

        1. gambiting · · focus · HN ↗
          It&#x27;s one of those &quot;optimize for X&#x2F;Y&#x2F;Z, pick two&quot;. The eco mode is usually the best for water usage, but it might use more energy. The fast modes might use more water but less energy. It&#x27;s hard to do both and still get good results.
        2. piltdownman · · focus · HN ↗
          That&#x27;s not true in the EU anyway.

          Under EU Commission Regulation (EU) 2019&#x2F;2023, washing machines sold in the European Union must include a mandatory standardized program called &quot;Eco 40-60&quot;.

          The whole point is to enforce strict legal limits on maximum water and electricity consumption per cycle based on the machine&#x27;s rated capacity. This it the reason they tend to run for hours - it uses less water and energy than a standard cotton cycle by having longer soak times and using less electricity to heat the water.

          In 1995 it took 94 litres of water and 350 kWh&#x2F;a for a cycle in the average EU washing machine. These measures, amongst others, reduced that to 36 l&#x2F;cycle and 96 kWh&#x2F;a in 2020 and an expected 30 l&#x2F;cycle by 2030.

          <a href="https:&#x2F;&#x2F;energy-efficient-products.ec.europa.eu&#x2F;product-list&#x2F;washer-dryers_en" rel="nofollow">https:&#x2F;&#x2F;energy-efficient-products.ec.europa.eu&#x2F;product-list&#x2F;...

          <a href="https:&#x2F;&#x2F;eur-lex.europa.eu&#x2F;legal-content&#x2F;EN&#x2F;TXT&#x2F;PDF&#x2F;?uri=CELEX:32019R2023" rel="nofollow">https:&#x2F;&#x2F;eur-lex.europa.eu&#x2F;legal-content&#x2F;EN&#x2F;TXT&#x2F;PDF&#x2F;?uri=CELE...

          1. dingaling · · focus · HN ↗
            The irony being that Eco loads are necessarily smaller, for soaking and to draw less current through the motor, so to do the same amount of clothes as one &#x27;planet killer&#x27; wash you need to do at least two &#x27;Eco&#x27; cycles.

            TLDR: there aren&#x27;t really any shortcuts to getting dirt out of clothes.

            1. catlikesshrimp · · focus · HN ↗
              Using durable clothes for as long as they... endure. Definitely not flash fashion.

              Since I live in a poor country, I am allowed to use cotton shirts until too much skin shows (hyperbole, I only allow one small hole) Then, it becomes a rag or a mop 100% of the time.

              Having few stains in an worn bought-new shirt is a good indicator of not being rich and still having class.

              Eco friendly means unfashionable most of the time. Smaller cars, or even public transport, god forbid.

          2. vladvasiliu · · focus · HN ↗
            Do you happen to know when this regulation came into effect? I bought a Siemens (same thing as Bosch, only with a different badge and colors) in 2023 and it only has a single ECO cycle that takes like four and a half hours. There&#x27;s no other ECO cycle in the app, either.

            That cycle is available via a button on the front panel and is actually the one that came selected by default. I can program it from the front panel, too. I think the app allows loading some more &quot;special&quot; cycles, but I never understood what those were good for.

            All the functions of the washer are configurable through the front panel (water hardness, telling it it&#x27;s connected to the hot water tap rather than the cold, how much rinse aid to use, etc).

            1. hurfdurf · · focus · HN ↗
              2021 <a href="https:&#x2F;&#x2F;eur-lex.europa.eu&#x2F;legal-content&#x2F;EN&#x2F;ALL&#x2F;?uri=celex:32019R2023" rel="nofollow">https:&#x2F;&#x2F;eur-lex.europa.eu&#x2F;legal-content&#x2F;EN&#x2F;ALL&#x2F;?uri=celex:32...
        3. aggieNick02 · · focus · HN ↗
          Quarch (they make awesome power analysis&#x2F;power injection equipment) did an investigation in to their office dishwasher&#x27;s &quot;Eco mode&quot; a couple years ago. It was interesting: <a href="https:&#x2F;&#x2F;quarch.com&#x2F;news&#x2F;my-dishwashers-eco-mode-did-not-save-energy&#x2F;" rel="nofollow">https:&#x2F;&#x2F;quarch.com&#x2F;news&#x2F;my-dishwashers-eco-mode-did-not-save...

          The quick conclusion? &quot;Quick Wash&quot; uses less energy and water than &quot;Eco Wash&quot;. &quot;Intensive Wash&quot; uses more energy than both.

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