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Salesforce Global Outage

280 points · 184 comments · mabil

  1. mergy · · focus · HN ↗
    Unplanned outage timing is never good but this is really not good.

    <a href="https:&#x2F;&#x2F;www.salesforce.com&#x2F;dreamforce&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.salesforce.com&#x2F;dreamforce&#x2F;

    Sept 15-17

    1. minimeow · · focus · HN ↗
      This is what happens when more than half the company is away attending the Salesforce cult-indoctrination stuff while spending all their bandwidth making customers&#x2F;partners feel good.... The stuff that matters to keep the lights on gets overlooked.
      1. gigatree · · focus · HN ↗
        Arguably, making customers and partners feel good is the more important part of the business
        1. walt_grata · · focus · HN ↗
          They wont feel good if the product they pay for doesnt work
          1. chaboud · · focus · HN ↗
            From what I can tell, the business model is &quot;it doesn&#x27;t work, but you can pay folks exorbitant fees to &#x27;customize&#x27; it for you&quot;...

            Also see: Oracle

          2. [deleted] · · focus · HN ↗

            [deleted]

        2. paimapi · · focus · HN ↗
          arguably, this is what sales cares about and the half-measures taken to tackle what must be the Mt. Everest of tech debt at Salesforce is what leads to large, systemically degraded customer trust in products that keep shipping bugs
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