Thread

1. baxtr · 1791092729 · focus · HN ↗

   I am a little bit surprised by the lack of depth in discussing such a major product change.

   I get it, the problem is definitely worth solving for. Waking up with a $100k bill isn’t great.

   At the same time, from a product perspective the proposed solution might be a bad idea. Simply having hard caps as default will definitely turn out to be as bad for some people as a $100k bill, see for example (1).

   You can’t come up with good product changes if you don’t discuss the potential negative effects of a change.

   (1) <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=49950196">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=49950196

   1. Asooka · 1791093433 · focus · HN ↗

      Then add the option, but make it default to soft caps. Or bake the default into the tiers. If I sub with a $20 spending limit, I will probably be ruined by a $2000 bill. On the other hand, if a company subs with a $1000 limit, it can probably cover the occasional $10000.

      At the very least, there should be an optional hard limit that is obviously indicated in the UI. When you&#x27;re signing up where you set your &quot;usage cap&quot; warning, next to it should be an optional hard cap with big bold red letters &quot;THIS WILL CUT YOU OFF THE MOMENT YOU GO ONE CENT OVER&quot;. So I can set e.g. a warning at $20 and a hard cap of $100.

   2. CJefferson · 1791102775 · focus · HN ↗

      You could set the hard cap to a billion dollars. Everyone has a different hard cap — every company and person has an amount they simply couldn’t pay. This is just asking you to decide what that is and write it down.

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