I don't understand Muse, couldn't agents already do all this? I have ChatGPT for example and I can have it book tickets and other things for me, it even pulls up a cloud browser if it can't access APIs. It can check for details from my email and use those for the ticket. Now OpenAI has Dots too which is a 24/7 version of the same thing.
The article emphasises exactly what you said: technically it has no new features, it's just better UX than anything else, and more friendly to non-techies.
When it comes to being mainstream, an approachable UI sells
satvikpendem · · focus · HN ↗
WhyNotHugo · · focus · HN ↗
When it comes to being mainstream, an approachable UI sells