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Google breaks promise to provide 10 years of updates to Chromebooks

355 points · 156 comments · speckx

  1. jezzamon · · focus · HN ↗
    Discussed a lot here: <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=49893653">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=49893653

    Seems to be more reasonable than this title suggests?

    Some comments: &quot;So they have introduced a major change and said any older Chromebooks bought going forward will only get 8. So its not a retrospective reduction for existing customers.&quot; (Edit: actually I think this comment is wrong, if you bought a Chromebook 1 year ago, you&#x27;d only get 9 years of ChromeOS updates)

    &quot;From my understanding of the article, it sounds like ChromeOS support is getting pared back for those devices, but the devices themselves should still be supported, albeit via a (planned but not yet in existence) migration path to GooglebookOS.&quot;

    1. hedora · · focus · HN ↗
      These devices are usually bought on contract, with lots of lock in.

      In particular, there are lots of schools getting screwed over financially. Maybe they’ll switch vendors, or use the money for education. Chromebook spending has a strong negative correlation with educational performance.

      As a parent, I am supposed to have control over my kids’ personal information, but the schools firehose all the most sensitive kids’ info they have to an unlawful marketing firm that I do not trust. How do I opt out?

      1. eitally · · focus · HN ↗
        Education contracts do not allow Google to use customer data for advertising.
        1. shevy-java · · focus · HN ↗
          But they still store the data.
          1. freedomben · · focus · HN ↗
            How do you propose they offer the contracted services like MDM, GSuite (email, Drive, etc) without storing any of the data?
            1. eitally · · focus · HN ↗
              That isn&#x27;t what the OP was alleging. Of course they store data -- encrypted both in transit and at rest, and you can even activate client side encryption (<a href="https:&#x2F;&#x2F;knowledge.workspace.google.com&#x2F;admin&#x2F;security&#x2F;about-client-side-encryption" rel="nofollow">https:&#x2F;&#x2F;knowledge.workspace.google.com&#x2F;admin&#x2F;security&#x2F;about-...) -- but that doesn&#x27;t mean they exfiltrate, use or share your data for their own purposes.

              They don&#x27;t, they never have, and they won&#x27;t (unless there is a blatant, illegal policy violation and lapse of controls internally). This is very similar to the controls and policies in place governing FedRAMP contracts or the control of PCI&#x2F;financial or HIPAA&#x2F;healthcare data.

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