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Dear Software Makers

121 points · 91 comments · speckx

  1. OkayPhysicist · · focus · HN ↗
    I strongly believe A/B testing users without their knowledge and enthusiastic consent is unethical. If you don't have enough confidence in your changes to make them carte blanche, then don't make them at all. Users don't want their shit changing all the time.
    1. BeetleB · · focus · HN ↗
      If you eliminate A/B testing, you'll get "A" testing ;-)

      > Users don't want their shit changing all the time.

      Eliminating A/B testing won't solve this problem. Even without A/B testing, they make updates, etc.

      You might as well just say "Updating an online service without asking the user first is unethical."

      Oh, and how much are you paying for that service...?

      1. dghlsakjg · · focus · HN ↗
        In the case of youtube? I am paying quite a bit actually.

        Updates are one thing, changes made specifically targeted towards manipulating users into spending more time on the site in ways they can’t opt out of (youtube shorts is a good example) are different. No one is bothered if YouTube updates to allow 8k streams. I am extremely bothered that YouTube does not allow me to disable shorts in the app. I don’t want shorts, they are a distraction and one more thing i have to guard against getting sucked into. Let me use the app how I want to use it, not how you want me to use it.

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