OK, there's a lot of negative comments here, but this is a great idea at a high level. It really is hard to figure out where to do a thing and it's also very easy to get phished. If they can figure out how to help people get all the services they're eligible for that'll be an amazing improvement for the people.
"at a high level" is doing a lot of work.
I know some companies that at a high level want to "organize the world's information" or "build the future of human connection", yet have done innumerable cruel and harmful things to society (at least in my opinion).
It's can't customise the response to the person asking the question in quite the way putting a massively expensive compute behind each user interaction.
And that is the huge problem here; it's not "search on steroids", it's "Ministry of Truth" on steroids.
Because Americans are notoriously and demonstrably bad at understanding the architecture of their own government, including the layer-cake nature of authority and responsibility delegation.
Type "affordable housing", click "Contact your nearest public housing agency (PHA)"
It is less effort and requires less time than america.gov's:
Type "find affordable housing near me", wait praying for relevant results, recieve irrelevant results due to my rural isp having flaky geoip, told to click on the same link I already got grom usa.gov or one of three other irrelevant links or call this irrelevant phone number.
So my tax dollars are now funding a worse way to get worse results to people who can't use a well formatted site that they won't benefit from because they'll trust it implicitly despite it being demonstrably less reliable.
The usa.gov site is a good start, but it’s not really comprehensive, and I’m not sure it can be.
A few queries that I couldn’t find answers to through that site:
* How can you get a permit for a group event in a national forest?
* How can I become a federal contractor as a small business?
* Where do I go to get an amateur radio license and what are the steps involved?
* What are the requirements for purchasing tribal land?
Basically usa.gov seems to mainly exist for people following the “happy path”—go to school, get a job or run a simple business, get health insurance, buy a house, retire. It’s got a few exceptions for large minority groups. But the issue is that the total number of people deviating from that path is huge, even if they only need to find one thing that’s not on the path. Right now they rely on commercial search to get answers, which often leads them to scam sites or intermediaries who take a cut for filing paperwork.
maherbeg · · focus · HN ↗
Rebuff5007 · · focus · HN ↗
I know some companies that at a high level want to "organize the world's information" or "build the future of human connection", yet have done innumerable cruel and harmful things to society (at least in my opinion).
dbbk · · focus · HN ↗
kijashdkujdfhas · · focus · HN ↗
delfinom · · focus · HN ↗
radicalbyte · · focus · HN ↗
And that is the huge problem here; it's not "search on steroids", it's "Ministry of Truth" on steroids.
jryle70 · · focus · HN ↗
kijashdkujdfhas · · focus · HN ↗
Did you look at usa.gov at all?
jryle70 · · focus · HN ↗
mcmcmc · · focus · HN ↗
shadowgovt · · focus · HN ↗
mcmcmc · · focus · HN ↗
goodmythical · · focus · HN ↗
It is less effort and requires less time than america.gov's:
Type "find affordable housing near me", wait praying for relevant results, recieve irrelevant results due to my rural isp having flaky geoip, told to click on the same link I already got grom usa.gov or one of three other irrelevant links or call this irrelevant phone number.
So my tax dollars are now funding a worse way to get worse results to people who can't use a well formatted site that they won't benefit from because they'll trust it implicitly despite it being demonstrably less reliable.
Brilliant.
iamnothere · · focus · HN ↗
A few queries that I couldn’t find answers to through that site:
* How can you get a permit for a group event in a national forest?
* How can I become a federal contractor as a small business?
* Where do I go to get an amateur radio license and what are the steps involved?
* What are the requirements for purchasing tribal land?
Basically usa.gov seems to mainly exist for people following the “happy path”—go to school, get a job or run a simple business, get health insurance, buy a house, retire. It’s got a few exceptions for large minority groups. But the issue is that the total number of people deviating from that path is huge, even if they only need to find one thing that’s not on the path. Right now they rely on commercial search to get answers, which often leads them to scam sites or intermediaries who take a cut for filing paperwork.
verst · · focus · HN ↗