OK, there's a lot of negative comments here, but this is a great idea at a high level. It really is hard to figure out where to do a thing and it's also very easy to get phished. If they can figure out how to help people get all the services they're eligible for that'll be an amazing improvement for the people.
I can see how LLMs might be useful for this kind of thing but I'm struggling to think of how this will be better than just asking ChatGPT the same questions.
The first suggestion I saw was "I just got married, how do I change my last name?"
It tells you to update your Social Security info first and gives you some helpful links.
ChatGPT tells me the same things with some of the same links. It didn't even have to ask if I was in America because it found my state based off my IP I assume.
Yeah that's a fair point. We shouldn't have to rely on private companies for this kind of thing.
On the other hand this is just going through one or more of the big AI companies anyway. So they still get data from users, now we're just funding them with our taxes instead of using one of many LLM interfaces available for free.
The privacy policy actually looks OK though, I'll be interested to see what the EFF has to say.
maherbeg · · focus · HN ↗
why_at · · focus · HN ↗
The first suggestion I saw was "I just got married, how do I change my last name?"
It tells you to update your Social Security info first and gives you some helpful links.
ChatGPT tells me the same things with some of the same links. It didn't even have to ask if I was in America because it found my state based off my IP I assume.
Levitating · · focus · HN ↗
why_at · · focus · HN ↗
On the other hand this is just going through one or more of the big AI companies anyway. So they still get data from users, now we're just funding them with our taxes instead of using one of many LLM interfaces available for free.
The privacy policy actually looks OK though, I'll be interested to see what the EFF has to say.