I haven't tried this but in principle I think this sort of finding a needle in a haystack situation (finding the correct path to assistance in a government service) is one of the rare circumstances where a well-crafted chatbot can be genuinely useful rather than just irritating.
I've tried it - I've been playing around with a vibe coded application that crawls municipal websites, indexes and embeds, and then does rag retrieval. It came from the need to dig up specific information that's scattered across PDFs, multiple web pages, etc. - exactly as you described. AI does a decent job (w/ RAG) of synthesizing.
- Loud party or people-related noise: call the Winnipeg Police Service non-emergency line at 204-986-6222.
- Animals making unreasonably loud, unnecessary or excessive noises: report it through 3-1-1.
- Mechanical equipment noise like furnaces or air conditioners, or noise from construction tools used by a company or resident: contact Community By-law Enforcement Services at 3-1-1.
- Planned event noise: you may need a Noise Permit at no cost, but it is not for construction work and should be submitted at least four weeks before the event.
The City also says noise-generating activities within 150 metres of a residential property are generally prohibited before 7 a.m. and after 9 p.m. on weekdays, and before 9 a.m. and after 9 p.m. on Saturdays, Sundays and statutory holidays.
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YMMV. A big part of the backend is categorizing hits and misses, with an eye to helping municipalities clean up conflicting information, fill obvious gaps, etc.
I'm trying to do something similar but more general, pulling in city pdfs but also meeting transcripts, budget data, municipal codes and permit data, and providing all this through an mcp. I've used it a number of times for personal interactions with my local government, it's been very helpful.
I'd be interested in connecting and sharing ideas/feedback/learnings if you are.
hey, really like your idea and have been brainstorming the same kind of tool! not as far along as you or the OP but I would love to hear about what your roadmap/plan is for a tool like this. all about helping the ppl. should i try the email on your site?
mellosouls · · focus · HN ↗
dreadsword · · focus · HN ↗
<a href="https://opencity.services/chat/winnipeg" rel="nofollow">https://opencity.services/chat/winnipeg
how do i report a noise complaint?
It depends on the type of noise:
- Loud party or people-related noise: call the Winnipeg Police Service non-emergency line at 204-986-6222.
- Animals making unreasonably loud, unnecessary or excessive noises: report it through 3-1-1.
- Mechanical equipment noise like furnaces or air conditioners, or noise from construction tools used by a company or resident: contact Community By-law Enforcement Services at 3-1-1.
- Planned event noise: you may need a Noise Permit at no cost, but it is not for construction work and should be submitted at least four weeks before the event.
The City also says noise-generating activities within 150 metres of a residential property are generally prohibited before 7 a.m. and after 9 p.m. on weekdays, and before 9 a.m. and after 9 p.m. on Saturdays, Sundays and statutory holidays.
------
YMMV. A big part of the backend is categorizing hits and misses, with an eye to helping municipalities clean up conflicting information, fill obvious gaps, etc.
janj · · focus · HN ↗
I'd be interested in connecting and sharing ideas/feedback/learnings if you are.
<a href="https://civicmined.org" rel="nofollow">https://civicmined.org
botanrice · · focus · HN ↗