OK, there's a lot of negative comments here, but this is a great idea at a high level. It really is hard to figure out where to do a thing and it's also very easy to get phished. If they can figure out how to help people get all the services they're eligible for that'll be an amazing improvement for the people.
I agree in general, but how do you resolve the problem that people will take the output of the chatbot as authoritative even when it could possibly have errors or miss important nuance? People being lead astray with information from the government could lead to very serious consequences, up to and including imprisonment.
Honest question, I had the same issue when my work wanted me to stick a chatbot in front of our HR portal and I never resolved it to my satisfaction.
Painfully this will fall to the court decide and create the precedence here. If this is an official government app, then the onus probably is on the government to provide correct information? Who knows, it could go either way and the courts could say "you're on the hook".
I don't think we have a good answer for liability here, like for Tesla FSD, Waymo, or even the current frontier models.
The Supreme Court has already held that a government agent giving someone bad advice about the law is not an excuse (unless it rises to the level of “affirmative misconduct”): <a href="https://supreme.justia.com/cases/federal/us/450/785/#tab-opinion-1954000" rel="nofollow">https://supreme.justia.com/cases/federal/us/450/785/#tab-opi...
maherbeg · · focus · HN ↗
gthrow12345 · · focus · HN ↗
Honest question, I had the same issue when my work wanted me to stick a chatbot in front of our HR portal and I never resolved it to my satisfaction.
maherbeg · · focus · HN ↗
I don't think we have a good answer for liability here, like for Tesla FSD, Waymo, or even the current frontier models.
rayiner · · focus · HN ↗
SoftTalker · · focus · HN ↗