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As A.I. makes law firms more efficient, clients ask: 'Where's my discount?'

150 points · 162 comments · mooreds

  1. dabinat · · focus · HN ↗
    My experience with lawyers is that if you need a legal document, they often have templates ready to go and will take 10 seconds to find & replace your company name into the document. I know this because they often don’t proofread it afterwards. They then charge you $1000 for that 10 seconds of work. Given that I have felt ripped off by many lawyers, I’m totally fine with that industry getting disrupted.
    1. palmotea · · focus · HN ↗
      > My experience with lawyers is that if you need a legal document, they often have templates ready to go and will take 10 seconds to find & replace your company name into the document. I know this because they often don’t proofread it afterwards. They then charge you $1000 for that 10 seconds of work. Given that I have felt ripped off by many lawyers, I’m totally fine with that industry getting disrupted.

      You almost certainly work in technology/software. If you (or your employers) sells software in any form, you're doing the same fucking thing.

      Their box of templates is equivalent to a library or a SaaS application.

      1. tpoacher · · focus · HN ↗
        with the exception that in software there typically isn't an expectation that the client does their own debugging before accepting the software, and any bugs that manifest in said software after purchase treated as the client's fault for not spotting them.

        so yeah, not the best analogy.

        1. fcarraldo · · focus · HN ↗
          no, it’s worse. software users will randomly be flagged to be testers of new code without their knowledge or consent. they don’t have to accept changes in SaaS, they get what you give them and they pay you for the privilege of having their software change in undesirable ways and having to contact support when it breaks.
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