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As A.I. makes law firms more efficient, clients ask: 'Where's my discount?'

150 points · 162 comments · mooreds

Skyy93 · 1790561677 · focus · HN ↗
It's even worse with some physicians. When I got an MRI a year or two ago, getting an AI diagnosis cost extra. I am very positive about AI, but I can understand why people would be hesitant to pay extra when they hear about false positives and the unreliability of AI.
1. elicash · 1790563837 · focus · HN ↗
  Additionally, BCBS reports that hospitals are using AI to find ways to charge more money: <a href="https://www.bcbs.com/about-us/association-news/bcbsa-analysis-ai-coding-tools-affects-healthcare-costs" rel="nofollow">https://www.bcbs.com/about-us/association-news/bcbsa-analysi...
  > New analysis from the Blue Cross Blue Shield Association (BCBSA) finds that hospital systems are increasingly billing patient hospital stays as more medically complex, driving nearly $1 billion in additional healthcare costs in just two years. [...]
  > More than 60% of hospital systems are now using AI-enabled technologies that can scan lab results and electronic records to identify secondary diagnoses, which could move a patient into a higher-severity, higher-reimbursement billing category.
  1. hammock · 1790566921 · focus · HN ↗
    That…doesn’t sound like a bad thing for patients? That sounds like an increase in the standard of care. I’m not surprised a health insurer is mad about it though
    franktankbank · 1790590707 · focus · HN ↗
    UHG owns the whole apparatus. They are very happy with cost increases.

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