As A.I. makes law firms more efficient, clients ask: 'Where's my discount?'
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As A.I. makes law firms more efficient, clients ask: 'Where's my discount?'
Unofficial Hacker News client; not affiliated with Y Combinator.
springtimesun · · focus · HN ↗
That said, the rest of the article is on point. AI billing analysis software + internal knowledge of how the sausage gets made has shaved literal millions off bills at this point. I wouldn't expect them to lose money in an absolute sense though. More like a balloon you squeeze from one end.
One thing I came here to say, but turn out not to be the case, was the large jump in associates salaries as an interesting possible driver. I found a handy tracking number that does inflation adjustment. Turns out when you index for inflation, the associate pay scales are more or less flat.