Thread

1. VCFundedGenYer · 1790352254 · focus · HN ↗

   It was foolish of them to think they had any consumer clout left. Shoving 1000 copies of an inaccurate, poorly functioning, and inconsistent product down everyone's throat will someday be a case study in how to immediately destroy a brand.

   1. PunchyHamster · 1790353344 · focus · HN ↗

      .... immediately ? MS has been doing it for decades
   2. fakedang · 1790354212 · focus · HN ↗

      Microsoft does not care about consumer branding because their enterprise branding game is A1.
   3. hluska · 1790356443 · focus · HN ↗

      This is just how Microsoft operates. They have operated like this for decades. “Immediately” is quite the exaggeration.

      1. kevinrineer · 1790397119 · focus · HN ↗

         One could compare it to the immediacy of an actor's overnight success shaped career.
   4. icantevenhold · 1790357873 · focus · HN ↗

      While I would like it to be different M$ is far from destroyed. Quite the opposite from my POV it looks far stronger than 10-20 years ago.

      The reality is that most users and consumers don’t care about quality, accuracy or functionality at all.

      1. jr3592 · 1790358198 · focus · HN ↗

         "at all" is probably a stretch, but agreed that the number one factor for a mile is cost. users will accept a surprising level of trash, if the price is cheap.

         engineers tend to think as engineers do, solving all problems with features, quality improvements, etc. but those all drive costs up, and don't always provide the return we think they will.

      2. steve1977 · 1790397156 · focus · HN ↗

         I guess most users of Microsoft products are not the buyers of said products.

         When these tools are getting forced upon you in the workplace, there's often not so much you can do. I can raise the quality issues in the 1-to-1 with my manager, but it won't have any effect.

      3. Razengan · 1790397305 · focus · HN ↗

         There's a fate worse than "destruction": Becoming IBM
   5. ieie3366 · 1790359006 · focus · HN ↗

      Crazy how if they had waited about 2-3 years, and kept windows AI-free and released it today using the latest models, it would absolutely be well received (see: muse, new siri)

      Instead their incompetent managers were chasing promotions and pushed a technology which was not ready yet

      1. twostorytower · 1790386328 · focus · HN ↗

         These kinds of features absolutely come from the top. VP level, at the very least, if that's what you mean by incompetent managers. The middle managers are just trying to do their jobs and figure out how to get it done. If they say no, they're just going to lose their job faster than they'd lose it to AI.

         1. yborg · 1790407121 · focus · HN ↗

            No, the very top. Nadella has been driving this directly, he was going to get there first, shock & awe, etc. Maybe this would have worked if Microsoft cared about customer experience as much as it cares about customer lock-in.
      2. robotnikman · 1790387000 · focus · HN ↗

         >Crazy how if they had waited about 2-3 years, and kept windows AI-free and released it today using the latest models, it would absolutely be well received (see: muse, new siri)

         But that would make John Shareholder sad! He wants it done now, this quarter!

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