Thread

1. bob1029 · 1790352678 · focus · HN ↗

   Higher order thinking is more important and rare.

   An aggressive first principles approach often leads otherwise well-intentioned technologists into strategic / ideological dead-ends.

   Do we do things because it's the "right thing" to do in the moment, or because of the final outcome that will eventually result?

   The most ideal answer is somewhere in the middle. I am far more interested in the total area under the curve than a single instant in time.

   In lieu of intentional higher order thinking, simply working backward from your customer on a regular basis will generally accomplish the same outcomes.

   1. itsalwaysgood · 1790372389 · focus · HN ↗

      Working backwards from the customer is first principles thinking.

      1. vntok · 1790372732 · focus · HN ↗

         If you do that you'll quickly pivot to selling drugs and gambling tips.

         1. [deleted] · 1790373962 · focus · HN ↗

            [deleted]

         2. itsalwaysgood · 1790374615 · focus · HN ↗

            The idea is to be honest with ourselves. Once you start there, solutions arise.
         3. siddharthgoel88 · 1790390659 · focus · HN ↗

            From my experience I have not experienced customer feed / customer thinking spiralling towards drugs and gambling tips.

            Then also, companies are guided by some mission / values which might prevent you from going into that direction, unless you are working for an online gambling company

         4. pixelatedindex · 1790391232 · focus · HN ↗

            I sincerely do not follow how you get to drug and gambling when you think about being customer-first, what am I missing?

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