Thread

1. hermitcrab · 1790267696 · focus · HN ↗

   Author of the post here. Github finally took the offending page down approximately 10 minutes after the post appeared on the front page of HN. Total coincidence. I'm sure!

   Moral of the story. If you want even the most basic level of support from Github, you need to get on the front page of HN first.

   And it seems they are able to do things very quickly, when they want to. Bastards.

   1. ajmurmann · 1790267776 · focus · HN ↗

      It might not be a willingness issue as much as a bandwidth issue.

      1. post-it · 1790268182 · focus · HN ↗

         Bandwidth can be bought with money, of which Microsoft made an extra $133.7 billion this year.

         1. ajmurmann · 1790268379 · focus · HN ↗

            We know that coding agents have been pushing GH to its limits. Scaling is hard - especially staff. Maybe they aren't trying to scale support but I think it's reasonable to give them the benefit of doubt here, given what we know publicly

            1. ndiddy · 1790281419 · focus · HN ↗

               This is one of the things I dislike the most about large tech companies. They get way more customers than they can adequately provide support/moderation for and either offer no support or shitty automated support. Then when something falls through the cracks people always go "what do you expect them to do, hire enough people?" Yeah I do!

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