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GitHub has not removed malicious imitation software after 3 weeks

279 points · 119 comments · hermitcrab

  1. hermitcrab · · focus · HN ↗
    Author of the post here. Github finally took the offending page down approximately 10 minutes after the post appeared on the front page of HN. Total coincidence. I'm sure!

    Moral of the story. If you want even the most basic level of support from Github, you need to get on the front page of HN first.

    And it seems they are able to do things very quickly, when they want to. Bastards.

    1. koolba · · focus · HN ↗
      > Moral of the story. If you want even the most basic level of support from Github, you need to get on the front page of HN first.

      This also works for Google support.

      > And it seems they are able to do things very quickly, when they want to. Bastards.

      I wouldn’t chalk any of this up to malicious intent. I’m sure they are swamped with such requests.

      It was already a problem before agents could automatically perform these actions.

      And it’s not something you can really automate on their end either. At least not the judgement call on the removal. Imagine if there was a fully automated process and it inadvertently took down a legit project.

      1. debugnik · · focus · HN ↗
        > I wouldn’t chalk any of this up to malicious intent. I’m sure they are swamped with such requests.

        Stalling in the hope that reporters won't escalate, instead of allocating a tiny bit of their billions in profit to hiring for this, is malicious in my book.

        1. majorchord · · focus · HN ↗
          Can you provide evidence of these claims?
          1. csomar · · focus · HN ↗
            I mean we are in the thread of evidence right now?
            1. veverkap · · focus · HN ↗
              GitHub support is full of amazing, hard working people.

              It is also comically understaffed. This is not because they can't find people to work - it's not given the budget necessary.

              1. nikanj · · focus · HN ↗
                They might be amazing and hard working, but that doesn’t free them from the yoke of policy and script
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