Thread

1. hermitcrab · 1790267696 · focus · HN ↗

   Author of the post here. Github finally took the offending page down approximately 10 minutes after the post appeared on the front page of HN. Total coincidence. I'm sure!

   Moral of the story. If you want even the most basic level of support from Github, you need to get on the front page of HN first.

   And it seems they are able to do things very quickly, when they want to. Bastards.

   1. ajmurmann · 1790267776 · focus · HN ↗

      It might not be a willingness issue as much as a bandwidth issue.

      1. post-it · 1790268182 · focus · HN ↗

         Bandwidth can be bought with money, of which Microsoft made an extra $133.7 billion this year.

         1. ajmurmann · 1790268379 · focus · HN ↗

            We know that coding agents have been pushing GH to its limits. Scaling is hard - especially staff. Maybe they aren't trying to scale support but I think it's reasonable to give them the benefit of doubt here, given what we know publicly

            1. cwillu · 1790269543 · focus · HN ↗

               Microsoft is not some plucky upstart company with 12 employees and an unexpectedly popular product. We do not, in fact, need to give them the benefit of the doubt here.

               1. ajmurmann · 1790290931 · focus · HN ↗

                  From having worked at abd four startups and massive companies, the company being massive actually might make some things harder.

                  1. punchmesan · 1790299067 · focus · HN ↗

                     Like, philosophically? Because companies on Microsoft's scale can move heaven and earth to accomplish whatever they please regardless of difficulty. If it's difficult that just means it costs more money. Microsoft is planning to put ML infrastructure in space, but you're saying that building a support org, which Microsoft is very familiar with, is too hard because they're so big?

Unofficial Hacker News client; not affiliated with Y Combinator.