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Owners mourn spoiled food after firmware update bricks Samsung smart fridges

323 points · 336 comments · nonfamous

  1. 9cb14c1ec0 · · focus · HN ↗
    Meanwhile, my non-smart fridge continues to run just fine. Why do we need smart fridges? That was always a bad idea.
    1. Legend2440 · · focus · HN ↗
      The trouble is that 'smart fridges' turn out to be just a regular fridge with an android tablet on the front. Which is useless.

      I would love a fridge with a camera inside and a smart enough AI to tell me (1. what's in the fridge (2. how long it's been there and (3. what I've eaten from it. Some companies have tried making this kind of fridge, but AFAIK they don't work very well.

      1. crisnoble · · focus · HN ↗
        Maybe some fridges have cameras with object detection and can tell you what % your milk remains, but this one does not do any of that.

        Features that are smart listed on the product page[1]:

        Family Hub™ 21.5”: Family Hub™ keeps your family connected from anywhere; search recipes, share pictures, stream music, access YouTube and control your smart devices all from your the fridge* (*A WiFi connection and Samsung account required)

        SmartThings Energy: SmartThings lets you monitor and manage your smart refrigerator's power usage; get energy saving tips and alerts to help lower your electric bill all from your phone.

        Now Brief: The Now Brief provides a daily overview of information including the weather, your schedule and latest health data on your Family Hub ™screen, when it's not in use; customize your Now Brief dashboard using your favorite apps and widgets to get a quick glance of what's relevant to you.

        <a href="https:&#x2F;&#x2F;www.lowes.com&#x2F;pd&#x2F;Samsung-30-cu-ft-Smart-French-Door-Refrigerator-with-Dual-Ice-Maker-Stainless-Steel-ENERGY-STAR&#x2F;5014610033" rel="nofollow">https:&#x2F;&#x2F;www.lowes.com&#x2F;pd&#x2F;Samsung-30-cu-ft-Smart-French-Door-...

        Extremely uncompelling stuff. Now add in that it is probably beaming your usage habits for your ad profile, always listening for voice commands, and apparently will break into freezing mode, and I cannot imagine why anyone would even consider this. If they were giving them out for free or paying people to put in their house, their existence would make sense tp me. Now I&#x27;ve learned that n&gt;1 people paid multiple thousands of dollars for this and I assume it is not the only model out there.

        1. bluGill · · focus · HN ↗
          I&#x27;m not sure how any of that is actionable. I already know how to make my fridge more efficient - but if I knew how to get my kids to close the door instead of leaving it open while the pour their milk (on the other side of the kitchen) I&#x27;d do that.

          I get mail from my utility that I use more electric than average. However that doesn&#x27;t give me anything actionable to do about it. I don&#x27;t need another nag about things I can&#x27;t do anything about.

          1. milesvp · · focus · HN ↗
            I’m still on the fence about closing the door for a short task like pouring milk. My understanding from the physics of opening the door, you’re mostly already replacing all the air in the fridge with air from outside the fridge. So convection already did its job of robbing your fridge of cold. Closing the door to open it again a minute later just gives you a second convection inducing action for air that might have been trapped the first time.

            I would love to see someone at the level of technology connections do a breakdown of the physics here, and where the likely crossover point point is for different kinds of fridges. My current (probably illformed) belief from the suction and imagined resulting air exchange of all the fridges I’ve lived with is that leaving the fridge open on the order of seconds is better than opening-closing-opening-closing in terms of cold loss.

            1. schiffern · · focus · HN ↗
              The air exchanges in seconds, yes (as evidenced by the post-door-closing suction), but the air doesn&#x27;t stop flowing through the fridge as soon as the air changes once, and the air enters warm and leaves cold, so (by conservation) heat is being robbed from internal surfaces. So you&#x27;re still losing more heat by leaving the door open longer.

              Door open --&gt; Door close --&gt; Suction --&gt; No further heat loss afterwards

              Door open --&gt; Continuous heat leak

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