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Owners mourn spoiled food after firmware update bricks Samsung smart fridges

323 points · 336 comments · nonfamous

  1. 100percentjake · · focus · HN ↗
    Samsung smart appliances in general seem to occupy a similar place in the market to vehicles like the Chevy Traverse or Nissan Altima, where people with technical knowledge in that area know them to be absolute horrific maintenance and repair liabilities and yet the consumer base places them second to God.

    Obviously the review of a brand-new device or vehicle with 100 miles on it is going to have a disconnect from the realities of 60k miles of rocky ownership but I remain baffled when people buy a 7 year old used V6 Traverse, a vehicle extremely well known for catastrophic engine failure, and if I question their decision I get a "the reviews were good!". It seems like journalistic malpractice to not retroactively update reviews with a warning when critical widespread shortcomings are found later in a products life.

    1. dominicrose · · focus · HN ↗
      I bought a car that seemed cheap for what it was. Turns out is was unpopular because of the timing belt in oil. Can't say I've had any issue with it though (with basic maintenance) but it's only 8 years old.
      1. dieselgate · · focus · HN ↗
        Can you possibly elaborate on the timing belt in oil? I’ve only known of dry timing belts or lubricated timing chains/gears
        1. lelanthran · · focus · HN ↗
          > Can you possibly elaborate on the timing belt in oil? I’ve only known of dry timing belts or lubricated timing chains/gears

          Ford's recently designed engines were designed with a timing belt internally that operated in an oil bath.

          They are currently walking that decision back and attempting to make it look as if it wasn't planned obsolescence (dry cambelt engines or proper timing chains means that the engine would last almost longer than the person who bought it if they did the regular maintenance. A cambelt that cannot be changed because its internal means that there is a limit to how long the engine would last.)

          1. anakaine · · focus · HN ↗
            Cheap and poor decision by a company not acting in good faith. Right up there with the globally popular Ford Ranger whose oil change needs to be completed in under 10 minutes because thats how long it takes the oil pump to drain residual oil and it has no self priming capability, so itll run dry and seize the engine despite the oil sump being full.
            1. dieselgate · · focus · HN ↗
              It seems like wet timing belts were common in europe among more auto makers than Ford, not that I am vouching for them in any capacity.
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