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Owners mourn spoiled food after firmware update bricks Samsung smart fridges

323 points · 336 comments · nonfamous

  1. 100percentjake · · focus · HN ↗
    Samsung smart appliances in general seem to occupy a similar place in the market to vehicles like the Chevy Traverse or Nissan Altima, where people with technical knowledge in that area know them to be absolute horrific maintenance and repair liabilities and yet the consumer base places them second to God.

    Obviously the review of a brand-new device or vehicle with 100 miles on it is going to have a disconnect from the realities of 60k miles of rocky ownership but I remain baffled when people buy a 7 year old used V6 Traverse, a vehicle extremely well known for catastrophic engine failure, and if I question their decision I get a "the reviews were good!". It seems like journalistic malpractice to not retroactively update reviews with a warning when critical widespread shortcomings are found later in a products life.

    1. dominicrose · · focus · HN ↗
      I bought a car that seemed cheap for what it was. Turns out is was unpopular because of the timing belt in oil. Can't say I've had any issue with it though (with basic maintenance) but it's only 8 years old.
      1. dieselgate · · focus · HN ↗
        Can you possibly elaborate on the timing belt in oil? I’ve only known of dry timing belts or lubricated timing chains/gears
        1. alexfoo · · focus · HN ↗
          Certain models of the Mk3 Ford Focus (2011-2018) have a wet timing belt.

          Needs changing at 100,000 to 150-000 miles or every 10 years.

          The 10 year service is a spendy one.

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