Thread

1. 100percentjake · 1790258905 · focus · HN ↗

   Samsung smart appliances in general seem to occupy a similar place in the market to vehicles like the Chevy Traverse or Nissan Altima, where people with technical knowledge in that area know them to be absolute horrific maintenance and repair liabilities and yet the consumer base places them second to God.

   Obviously the review of a brand-new device or vehicle with 100 miles on it is going to have a disconnect from the realities of 60k miles of rocky ownership but I remain baffled when people buy a 7 year old used V6 Traverse, a vehicle extremely well known for catastrophic engine failure, and if I question their decision I get a "the reviews were good!". It seems like journalistic malpractice to not retroactively update reviews with a warning when critical widespread shortcomings are found later in a products life.

   1. pjc50 · 1790259456 · focus · HN ↗

      > extremely well known for catastrophic engine failure

      The problem with this is it's a bit hard to put "well known" in a news article about a negative piece of news, because the manufacturers tend to threaten to sue you unless you have some kind of source or some kind of actual numbers. So this ends up just circulating as received wisdom within the car-knower community but not to the general public. Unless they get lucky with Reddit search results.

      I noticed today that Autotrader.co.uk have recall warnings for certain cars, though.

      1. 100percentjake · 1790264504 · focus · HN ↗

         This is fair. I should have been more explicit that my wonderment is how something that is gospel in the car guy/mechanic community has somehow completely avoided filtering into the greater consumer discussion with regards to catastrophic failure and reliability.

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