Stripe is the company I usually hold up as the exemplar of polished internal tools. Hopefully this is taken the right way and I don't want to be negative towards the teams working on this, but I see a distinct lack of polish in these tools and presentations. Some examples:
- Unnecessary AI copy throughout the interfaces like "Browse, discover, and manage skils for your agents", "No favorites yet — hover a card and click the star to pin it here", "One execution environment, shared across agents". These instantly read as AI copy and decrease my enthusiasm.
- Inconsistent, AI-sloppy look-and-feel with different typefaces spattered across the interface.
- The session metrics slide looks busy and AI-generated. It repeats 360,014 sessions in one of the cells at the top, but also has a "360K sessions" in the heading.
I don't know if I'm the only one that notices this stuff, or whether others see it too.
They have published a bunch of stuff about their internal tools in the past. Look up <a href="https://stripe.com/blog/stripe-home" rel="nofollow">https://stripe.com/blog/stripe-home and compare it to this, as an example.
It's always possible that in reality they were always a bit less polished behind the scenes though.
It's possibly a cost benefit thing. Moving quickly with AI leaves blood splatter, but if you get enough in return you decide it's worth it anyway.
quadrifoliate · · focus · HN ↗
- Unnecessary AI copy throughout the interfaces like "Browse, discover, and manage skils for your agents", "No favorites yet — hover a card and click the star to pin it here", "One execution environment, shared across agents". These instantly read as AI copy and decrease my enthusiasm.
- Inconsistent, AI-sloppy look-and-feel with different typefaces spattered across the interface.
- The session metrics slide looks busy and AI-generated. It repeats 360,014 sessions in one of the cells at the top, but also has a "360K sessions" in the heading.
I don't know if I'm the only one that notices this stuff, or whether others see it too.
anthonypasq · · focus · HN ↗
unless you work there how would you know this?
quadrifoliate · · focus · HN ↗
It's always possible that in reality they were always a bit less polished behind the scenes though.
away0g · · focus · HN ↗
jstummbillig · · focus · HN ↗