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I don't want the details

466 points · 226 comments · mooreds

  1. FartyMcFarter · · focus · HN ↗
    > Then I realised that "I don't want the details" wasn't being dismissive. The executive assumed that we were competent, and was saying "I already believe you. Now let's talk about what happens next".

    Something about this feels wrong:

    - If you trust them completely, you don't need to know what happens next either. Just trust them to do the right things, your leadership isn't required.

    - If you don't trust them completely, how can you know if "what happens next" is appropriate without knowing the details?

    Isn't this just reinforcing the idea that leadership doesn't need to have their feet on the ground?

    The best leaders I've worked with were paying attention to things from the bottom-up as well as top-down.

    1. sheepscreek · · focus · HN ↗
      Asking what the OP was going to change is not an automatic nod of approval for his approach. I’ve been part of some large interventions spanning multiple quarters, that started from a simple conversation with an exec just like this. There are downstream effects to these decisions that affect many stakeholders and departments - so they cannot be made in a vacuum or delegated completely (I trust you, go ahead and fix whatever). Depends on the severity and scope of the issue of course. A simple deployment gone wrong is different from a fundamental issue with the architecture that is straining progress.

      As an example, a major rehaul of a core system could push back product (new feature dev) timelines, that can affect customers and their releases, bottomline of the company, reputation, tax repercussions, if it’s an American public company then it’ll affect SOX compliance & audits, could lead to spicy investor/analyst conference calls, and so on.

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