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I don't want the details

466 points · 226 comments · mooreds

  1. FartyMcFarter · · focus · HN ↗
    > Then I realised that "I don't want the details" wasn't being dismissive. The executive assumed that we were competent, and was saying "I already believe you. Now let's talk about what happens next".

    Something about this feels wrong:

    - If you trust them completely, you don't need to know what happens next either. Just trust them to do the right things, your leadership isn't required.

    - If you don't trust them completely, how can you know if "what happens next" is appropriate without knowing the details?

    Isn't this just reinforcing the idea that leadership doesn't need to have their feet on the ground?

    The best leaders I've worked with were paying attention to things from the bottom-up as well as top-down.

    1. Brian_K_White · · focus · HN ↗
      The devs job is to impliment and advise how to attain the owners goals and priorities, not to set goals or priorities except at layers below, and in the service of, the c suite's directives.

      I'm not saying c suite are unquestionable gods, I'm saying that there is no such trust-or-not dichotomy. It's 2 different things.

      No matter how ignorant I am in some domain and no matter how knowlegeable some expert is I hire to do something for me in that domain, they can only tell me how to get what I want, or what's the closest that is humanly possible, or the costs of various conflicting priorities and compromises. They can't tell me what to want.

      Maybe I DO actually want to burn my whole budget and 5 years of time on some facet that they and most people would say is not important and not worth it to the point of being irrational. Their job is to inform me not to decide for me. I can trust them to inform me honestly and with good judgment and deep knowledge, and then to impliment what I decide also honestly and with competent skill. And yet I still need to be the one who is informed, and then makes a decision and issues a directive.

      It's 2 different things.

      It's like Steve Jobs being totally unreasonable about tiny details of fit & finish in the hardware products. It makes no sense (to most people) to have custom ethernet jacks manufactured (back when it wasn't so effortless and flexible) just to get them a certain color or material feel, when off the shelf jacks already exist from multiple sources that work just fine for a 10th or 100th the cost, while already meeting a stack of compatibility standards and even safety regulations. No trustworthy engineer would do that. They would actually see it as violating that trust.

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