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I don't want the details

466 points · 226 comments · mooreds

  1. davidee · · focus · HN ↗
    I've never seen an incident report or postmortem that didn't include action items to cover the core issue noted in this writing: "can we / how do we prevent this failure mode from recurring?"

    I'm not saying these moments of discovery / epiphany aren't valuable, they are and this retelling is enjoyably written.

    I am saying that action items borne of incidents should be de rigueur.

    1. antonvs · · focus · HN ↗
      Right, this is not even table stakes, it’s the whole point of a post-mortem.

      When you have a bug in a program, you fix it. This is just a variation of that incredibly obvious “advice” applied at a slightly different level.

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