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I don't want the details

466 points · 226 comments · mooreds

  1. FartyMcFarter · · focus · HN ↗
    > Then I realised that "I don't want the details" wasn't being dismissive. The executive assumed that we were competent, and was saying "I already believe you. Now let's talk about what happens next".

    Something about this feels wrong:

    - If you trust them completely, you don't need to know what happens next either. Just trust them to do the right things, your leadership isn't required.

    - If you don't trust them completely, how can you know if "what happens next" is appropriate without knowing the details?

    Isn't this just reinforcing the idea that leadership doesn't need to have their feet on the ground?

    The best leaders I've worked with were paying attention to things from the bottom-up as well as top-down.

    1. toss1 · · focus · HN ↗
      Yup, several things are wrong with it even though it may be a good idea as a good shortcut on the part of the SVP

      But it should be used and phrased better.

      Used better:trust and only sometimes ask for the detials, like cutting the just-shuffled deck in a card game, sometimes the player to the dealer's right will just tap the deck instead of cutting it, in effect saying "I trust that shuffle". Sometimes, certainly enough to both keep the SVP well-grounded in the details, and to keep the team knowing the SVP is both watching and cares about the details, the SVP MUST ask for the details. Trust and verify.

      In terms of phrasing, "I don't want the details" is all about the SVP sending the message s/he doesn't want to be bothered. The phrasing should be: "I trust you on the details on this one; let's go straight to what do we do to manage the next one of these?".

      Notice leading with "I trust you on this", not "don't waste my time".

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