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Samsung accidentally freezes its smart fridges with a software update

247 points · 284 comments · Markoff

  1. diskzero · · focus · HN ↗
    We ended up with a Samsung fridge in our new home. It has no external display or any other indication that it is a "smart" fridge. I only found out when a friend visited who has a Samsung phone and the phone offered to connect to the fridge. We spent the next 30 minutes removing panels from the fridge and found the wifi/bluetooth antenna on a small board under the top-right hinge cover. The board was disconnected and the fridge continues to operate normally.

    I am now eyeing my dishwasher very suspiciously.

    1. cogman10 · · focus · HN ↗
      Samsung has made garbage appliances for my entire life. A family member went through about 3 different samsung fridges before they swore them off for good. The compressor would routinely break after only a year or 2 of service.

      I will never own a Samsung or LG appliance. They are built almost explicitly to force you to get a new one in a couple of years.

      Then couple that with both companies trying to use weaselly legal maneuvers like putting the EULA that agrees to arbitration on the outside of a box and saying "If you open this box you agree to the EULA".

      1. mc32 · · focus · HN ↗
        From what people say, if you want french door fridges, Bosch and Fisher Paykel are the ones to go for.
        1. lotsofpulp · · focus · HN ↗
          I’ve had 3 LG french door fridges for 5 to 10 years and none have had any issues, and they cost half or a third as much as Bosch and Fisher Paykel.

          I feel like I save a lot more money just buying whatever decent rated LG stuff on Costco and replacing it whenever it breaks (hasn’t happened yet).

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