Thread

1. pjmlp · 1790146698 · focus · HN ↗

   For those in Europe, this kind of behaviour usually is taken care by consumer protection agencies, fill in a complaint /report them, in you jurisdiction.

   1. edwcross · 1790148169 · focus · HN ↗

      Unless you're in country A and ordered from country B (both in Europe), in which case the consumer protection agency from country A may just tell you "well they're not in our country so we can't do much, try contacting the European consumer agency, which after spending 30 minutes finding their form, and checking that you do qualify (which you won't, for some stupid reason like "did you try calling them nicely and sending a letter and waiting for 30 days?"), they will just say "ok cool we sent them an e-mail, we'll tell you how all of this will work out".

      Or maybe I'm just in a bad European country who pulls this kind of demotivating stints every time I have this kind of problem.

      1. pjmlp · 1790149234 · focus · HN ↗

         Sure, I don't say it is easy, it is also a matter of perseverance, in most cases.

         1. rrr_oh_man · 1790168329 · focus · HN ↗

            I've tried it, a dozen times, in two European countries with, on paper, strong data protection laws. Every single time, after anemic back-and-forth, the national data protection agency basically told me "they say it's fine and you opted in, nothing we can do".

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