Thread

1. pjmlp · 1790146698 · focus · HN ↗

   For those in Europe, this kind of behaviour usually is taken care by consumer protection agencies, fill in a complaint /report them, in you jurisdiction.

   1. dataengineer56 · 1790149432 · focus · HN ↗

      Good luck actually getting them to do something. Also "Europe" is an entire continent with many different countries and laws, you might want to be more specific.

      1. pjmlp · 1790153363 · focus · HN ↗

         I added "in you jurisdiction" on purpose.
      2. port11 · 1790156045 · focus · HN ↗

         I reported a brand of baby formula that made our kid very sick, in light of the contamination of fish oil. Not even a week later they had gone to the shop and tested the batch.

         Cynicism about public institutions is overrated.

         1. drstewart · 1790157251 · focus · HN ↗

            Gee, I wonder what the difference between "dangerous killer baby formula" and "marketing tactic I don't like" is

            1. port11 · 1790164313 · focus · HN ↗

               The difference isn’t nil, but the point is that these institutions can be quite effective.

               I’ve reported issues to the DPA (Data Protection Agency) of Belgium and they handled it reasonably well, which I didn’t expect either.

               Marketing tactics are part of consumer issues and many countries seem to have good consumer protection laws. Of course Grammarly’s issue was towards/against a business, and that colours the problem. I think the damage to their reputation is enough punishment, but there might be other ways to tackle this.

               I merely fail to see the point of “oh well, the Humanity, what can we do”. Apathy is death.

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