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Grammarly will send unhinged messages to all your users if you try to cancel

394 points · 104 comments · ksec

  1. londons_explore · · focus · HN ↗
    Doesn't look that unhinged to me.

    An in-app notification saying 'your access ends on X date and here is who you should contact if that isn't what you want' is exactly what I'd expect.

    1. progval · · focus · HN ↗
      They also send an email with a template to send to the IT department
      1. alexkkoo93 · · focus · HN ↗
        Lmao sucks that it had to be the IT dept
      2. pluc · · focus · HN ↗
        and namedropped the procurement person
    2. wccrawford · · focus · HN ↗
      I think "unhinged" is a ridiculous word for it. They aren't crazy.

      "Outrageous" is better. This will work on a lot of people, and they really will email their managers, because they're sheep. But it won't actually change the managers' minds for the positive. If I got wind of a plot like this against my decision, it would absolutely convince me to stay the course.

      If the employees want to complain, I'll listen. If they're encouraged to complain, forget it.

    3. jamesnorden · · focus · HN ↗
      The thing that didn't happen does sounds reasonable.
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