It's becoming more clear that for big enterprises to really adopt AI, they need to use open models. Especially if they want to own their own intelligence, which they should.
I spent the last 2 days building basic AI agents to automate some mundane supply chain workflows for a large company. Those seemingly boring workflows had bank statements, supplier IDs and other sensitive information.
For me it was all alarm bells, there is no way they can afford to give closed models access to this data. I was compelled to figure out an open model based solution for them, which made me realize that this is probably the only way for enterprises going forward.
I've actually flipped on this the last few days because of liability.
The big labs are going to be on the hook for rogue behavior by Claude or Sol. Customers will be able to sue for damages and deflect regulators if their customer data is abused or their agents attack external services.
If you use a Chinese OSS model and it goes rogue? Yeah good luck with that, your shop is 100% on the hook.
I know this is the risk management answer, but when you're the featured story on the news because of a data breach, noone hears "butbutbut it's Anthropic/OpenAI/whoevers fault...". So it's a balance between "there's someone we can sue" and "what's our reputation worth".
It actually does help a lot to be able to say your OpenAI agent was the fault. People recognize the name. The press doesn't want to write about Better Home Life Insurance agents running loose on the internet, nobody cares.
Having been at the table too many times working corp level incident response to major 3rd party breaches with executive management and spin doctors, no it doesn't. The headline is "Better Home Life Ins BREACHED!:", and somewhere in the 2nd or 3rd paragraph "BHLI says it was because agents went wild".
Now, some tech web site might lead with "Agents at it again...", but the WSJ, et al usually won't.
Zaraif13 · · focus · HN ↗
I spent the last 2 days building basic AI agents to automate some mundane supply chain workflows for a large company. Those seemingly boring workflows had bank statements, supplier IDs and other sensitive information.
For me it was all alarm bells, there is no way they can afford to give closed models access to this data. I was compelled to figure out an open model based solution for them, which made me realize that this is probably the only way for enterprises going forward.
bpodgursky · · focus · HN ↗
The big labs are going to be on the hook for rogue behavior by Claude or Sol. Customers will be able to sue for damages and deflect regulators if their customer data is abused or their agents attack external services.
If you use a Chinese OSS model and it goes rogue? Yeah good luck with that, your shop is 100% on the hook.
kjs3 · · focus · HN ↗
bpodgursky · · focus · HN ↗
kjs3 · · focus · HN ↗
Now, some tech web site might lead with "Agents at it again...", but the WSJ, et al usually won't.