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I said no and Apple said yes

886 points · 701 comments · thatslast

  1. rozenmd · · focus · HN ↗
    You ever notice how Apple never really lets the user say "no" to their nudges?

    It's always "maybe later" and never "no seriously, I don't want this, go away"

    1. Vinnl · · focus · HN ↗
      I get the annoyance at "ask me again later", but "maybe later" or "not now" is helpful - there's no way to trigger dialogs by yourself, so this is a promise that even if you say "no" in the dialog, you can still go into settings to change your mind. Gives me less anxiety about the choice.
      1. MaxikCZ · · focus · HN ↗
        How about a choice: both "no, maybe later" and "no, never"
        1. Vinnl · · focus · HN ↗
          And "no, never" would irreversibly remove the option from settings?
          1. ga_to · · focus · HN ↗
            It would never prompt again.
            1. Vinnl · · focus · HN ↗
              That's is the same as what "Not now" and "Maybe later" would (should) do.

              Only "ask me again later" is the one that prompts you again. That's why I do mind that one, and appreciate the other ones.

              1. notpushkin · · focus · HN ↗
                “Maybe later” doesn’t explicitly say that you’ll never get the prompts again, so even if it did work that way, PMs would be able to weasel out and change it back to nagging you with the next update. (In reality, the wording like that is used precisely for this reason already, and that’s why we hate it.)

                And it doesn’t really help the user. If I click “Not now” and later decide that I do want the feature, how do I find it? If you want to reassure the user, just say that:

                  Enable cool new feature X?
                
                  (You can always change this in System Settings → Y.)
                
                  [ Sure ] [ No, thanks ]
                1. Vinnl · · focus · HN ↗
                  I agree that telling me exactly where I can change it can be helpful, although I'm also sure I won't remember that.

                  But we're comparing to the case where it just says "No", in which case "Not now" at least tells me I can look up how to change it later now - or more importantly, that I don't need to give this further thought now.

                  Yes, PMs (or anyone) making software doing dumb shit is dumb anyway, but that also holds true if it were labelled "No".

                2. mrob · · focus · HN ↗
                  "No, thanks" is also insulting and unacceptable. I want "No, fuck off", so let's compromise on a plain "No" like we used to get in the era when computers were made for the users.
          2. latexr · · focus · HN ↗
            Have you ever seen an app where upon responding to a dialog, an option is irrevocably removed from settings? The conversation is about “no” meaning “don’t bother me again with this question unprompted” (which used to be the norm), not “rewrite your own binary to remove the choice”.
            1. Vinnl · · focus · HN ↗
              Of course not, that's why I was surprised with the suggestion - if that's not what it should do, then it's no different from what I was proposing.

              I was agreeing with you that indeed, I don't want software to bother me again with the question unprompted. Additionally, I appreciate the reassurance that the dialog isn't my last opportunity to set the setting (because sometimes that is the case).

              So tl;dr: label the button "Not now", and don't prompt me again.

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