Also... One of the only industries/products where unusable product/seevice (token / context burned) is neither refunded let alone even acknowledged. I wonder how many millions of dollars of inference have been stolen during these outages? First you lose the work in flight, then you lose the time, and finally you lose the token burn for a second time. What a fantastic time to not have any regulations if you're rich and greedy!
It's actually nothing like that, and is surely not how it's marketed or sold. I guess you're OK paying a monthly fee for Internet and having the access be unavailable for random parts of your working day because you want to anthropomorphize it? The defense with which people will go to bat for these shitty companies is wild.
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