Thread

1. geodel · 1790011932 · focus · HN ↗

   Thank you Amazon for standing up for everyman Rufus. We don't need AI agent from evil ad giants.

   1. majorchord · 1790012080 · focus · HN ↗

      How do you know they are standing up for users? From where I'm sitting it looks like they just are trying to protect Alexa Shopping's revenue and/or monopoly.

      1. digdugdirk · 1790012525 · focus · HN ↗

         Ha. Amazon's in-app AI agent is called Rufus. It's incredibly annoying, and they love directing you to an 'Ask Rufus' page where you watch an AI agent not-quite-finish repeating your search terms back at you before you realize you're not actually on your search results page, and then spend some additional time trying to find the link to take you to said search results page.

         I assume somewhere there's a team hitting their AI query KPI's due to this, but I really wish they'd shut off a few server racks and save everyone the annoyance instead.

         1. geodel · 1790014175 · focus · HN ↗

            There was internal JIRA ticket to rename Rufus -> Doofus as to dramatically improve performance and sentiment among shoppers on Amazon site.

            We should see this improved version soon.

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