As someone who was buying hardware in the late 1990s, it is hard to overstate the difference in buying experience between Sun or Digital (DEC) and someone like Dell. The former forced you into a live sales meeting, endless quote revisions, it was a nightmare. I remember calculating the server rails and power cords for a new Alpha server were going to cost more than a shipped/delivered Dell server that I could get the next day.
For us dell has become that. Rep changes all the time, what appears to be random pricing and long unclear delivery dates. Instead I can for example go to Thomas Kren and configure my serves online for a fraction of the cost. They have what they list in stock, delivered a few weeks later. Everything is clear and hasle free.
At this point I have the feeling dell just charges you what they think they can get out of you. You push back and the price drops, I don't want to negotiate.
The iron law is that vendors want to become like the old Sun. The only reason they don't is if they are trying to compete their way up the hill. Take away the old Sun and SGI and IBM and now Dell is Sun.
Difference is Sun was providing a "full stack" proprietary product including CPUs running a proprietary ISA, Unix OS, compiler, desktop environment and productivity apps. All that Dell does is assembling standard, commoditized parts and putting a free OS on it. Dell's business is incredibly easy to replicate, while Sun's business is extremely hard to replicate. Of course, Sun's competitive advantage turned into a curse when the components of that vertical integration become uncompetitive both features and price wise vs. the GNU/Linux-on-Intel stack. But regardless, Dell could never replicate the vertical integration Sun had.
Dell puts a fair amount of engineering into their servers (as do other main brands like HPE and Lenovo) so it's unfortunate they've lost their roots from the old mail order sales company.
If someone else is paying I'd prefer one of these big OEMs for established firmware lifecycle, spare parts and long gray market availability, shock (shipping) and thermodynamics engineering. If I'm paying, Asus or MiTAC (Tyan) are good enough.
I was fortunate enough to work with a fair bit of sun gear (3/260, 4/670, enterprise 250/450 and even some big iron 6500s) back in the day.
These days, I've got several Dell 5820 style workstations and I'm pretty sure someone who interned at sun in the 1990s is now running dell's workstation division. The medium sized dell deskside towers have nearly identical vibes as those old workstations, and are a pleasure to work with.
coreyh14444 · · focus · HN ↗
sschueller · · focus · HN ↗
At this point I have the feeling dell just charges you what they think they can get out of you. You push back and the price drops, I don't want to negotiate.
PaulHoule · · focus · HN ↗
cherryteastain · · focus · HN ↗
kev009 · · focus · HN ↗
If someone else is paying I'd prefer one of these big OEMs for established firmware lifecycle, spare parts and long gray market availability, shock (shipping) and thermodynamics engineering. If I'm paying, Asus or MiTAC (Tyan) are good enough.
cduzz · · focus · HN ↗
These days, I've got several Dell 5820 style workstations and I'm pretty sure someone who interned at sun in the 1990s is now running dell's workstation division. The medium sized dell deskside towers have nearly identical vibes as those old workstations, and are a pleasure to work with.