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What Sun got wrong

692 points · 437 comments · chmaynard

  1. coreyh14444 · · focus · HN ↗
    As someone who was buying hardware in the late 1990s, it is hard to overstate the difference in buying experience between Sun or Digital (DEC) and someone like Dell. The former forced you into a live sales meeting, endless quote revisions, it was a nightmare. I remember calculating the server rails and power cords for a new Alpha server were going to cost more than a shipped/delivered Dell server that I could get the next day.
    1. fidotron · · focus · HN ↗
      Sun commercial sales reps, at least in Europe, were astoundingly slimy.

      I had a colleague where almost his whole job consisted of beating them in sheer sliminess, and at this he was good. I don't think we ever paid 30% of the prices they'd start at, but the process of achieving this was disgusting, and there was still the sense everyone was being screwed.

      So when we could move to Dell we did.

      1. arethuza · · focus · HN ↗
        I'm sure I have a memory of someone at Sun UK telling me about how they managed to run up a £30K bar bill at an event....
        1. fidotron · · focus · HN ↗
          Yeah that fits. I was in London (though not the City) and it was definitely that sort of scene.

          Thinking about it, we moved to Dell as part of the run up to IPO, and I suspect had we not done so Sun would have been much harder to deal with afterwards.

          What I recall from that time is Sun were very happy they'd sold a huge pile of servers to be the core of Interlink, and a whole load of people went off to work on that.

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