There were sellers buying the smallest RAM units, changing the RAM chips, and then reselling them as the higher RAM SKUs. The sellers who do this don’t always care to use good RAM chips and may even use QA reject parts. When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.
Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".
[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.
I certainly agree that such a reseller should clearly state the modification, and not pretend its an authentic RPi 8GB unit.
But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.
For every user asking questions and facing issues for such-or-such firmware or software support they need in their projects, that same user would have appeared regardless if their Pi came from RP directly or through a reseller.
Every board sold would have been an extra user, the reseller isn't adding full users (although they may increase the indirect customer base!), so even gaining a user through a reseller increases the amortization divider for the support burden.
Now lets consider RAM chip support burden, the original Pi RAM chips can have issues generating support burden, and so can the reseller RAM chips. Unless RP foundation refuses to upstream link training / RAM bringup patches from resellers, there is no real additional support burden.
In fact if RP were a little more creative, they could have tried contacting the resellers to explain they can continue their modding business as long as they advertise it clearly as modified, and to inform them they will be receiving units that didn't pass the RAM tests from the automated lines, since they're going to desolder the chips anyway, this can save costs for RP foundation.
Aurornis · · focus · HN ↗
DoctorOetker · · focus · HN ↗
kmeisthax · · focus · HN ↗
Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".
[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.
DoctorOetker · · focus · HN ↗
But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.
mannykannot · · focus · HN ↗
DoctorOetker · · focus · HN ↗
Every board sold would have been an extra user, the reseller isn't adding full users (although they may increase the indirect customer base!), so even gaining a user through a reseller increases the amortization divider for the support burden.
Now lets consider RAM chip support burden, the original Pi RAM chips can have issues generating support burden, and so can the reseller RAM chips. Unless RP foundation refuses to upstream link training / RAM bringup patches from resellers, there is no real additional support burden.
In fact if RP were a little more creative, they could have tried contacting the resellers to explain they can continue their modding business as long as they advertise it clearly as modified, and to inform them they will be receiving units that didn't pass the RAM tests from the automated lines, since they're going to desolder the chips anyway, this can save costs for RP foundation.
jamesh98 · · focus · HN ↗
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