I hope the future of AI isn't this sort, where companies provide the user/customer with an interface to an AI that can do things for the user... I would much prefer that companies instead provide an interface FOR an AI, and the user brings their own AI which connects to that interface.
In other words, provide my AI with tools, instead of providing me an AI that uses your tools.
That way, my AI can bring all the context it needs, and I can bring all of the settings and knowledge about what I want with me. I don't want a fractured world of tons of AIs i interact with where I have to explain all the fundamental information about what I want and how I work every time.
This also has the benefit of sidestepping the issue the essay is talking about. You provide a consistent tool, and the AI weirdness is not your issue anymore. You don't have to worry about solving for all the weird ways people prompt the AI, or the ways they break.
I think this is basically the motivation behind MCP servers, so you're in good company.
But I've spoken with many people at companies who've decided to add an in-UI agent to their apps, and I don't think this trend will persist. Absolutely AI/agents will increasingly become a major component of interfaces, but the current common incarnation of "Clippy for X" feels like a kludged bridge between an app that was not designed from first principles for agents (and often was poorly designed for humans) and the impulse to be "AI native".
From my experience, some of the most successful niches for this sort of UI so far have been in apps that were already well suited to it. I'm thinking specifically about analytics/dashboarding/"this is a portal for you to query things easily" software. They already started with a lot of the elements you want: visible provenance of the agents actions via the queries it writes, a malleable interface that you already expect to be customizable and ephemeral, and most importantly, "navigation" that is genuinely difficult for many users (in the sense that "navigating" can mean "querying specific data"). The agent provides a ton of value to users and its actions are intuitive and legible.
But the agents you see right now in a lot of apps that do things like navigate you to the right page by... sending you a link, which you could have clicked from the navbar? Or worse, which hijack your navigation and throw you on a page you're unfamiliar with, and where you have no sense of place or how to make your way to/from? I don't think they're particularly long for this world.
IMO it's a fundamental tension. AI does not fit well inside a product. It works best outside of it. But that means the product - not its functionality, but the business around it - becomes irrelevant. Which none of the product vendors want.
cortesoft · · focus · HN ↗
In other words, provide my AI with tools, instead of providing me an AI that uses your tools.
That way, my AI can bring all the context it needs, and I can bring all of the settings and knowledge about what I want with me. I don't want a fractured world of tons of AIs i interact with where I have to explain all the fundamental information about what I want and how I work every time.
This also has the benefit of sidestepping the issue the essay is talking about. You provide a consistent tool, and the AI weirdness is not your issue anymore. You don't have to worry about solving for all the weird ways people prompt the AI, or the ways they break.
calebkaiser · · focus · HN ↗
But I've spoken with many people at companies who've decided to add an in-UI agent to their apps, and I don't think this trend will persist. Absolutely AI/agents will increasingly become a major component of interfaces, but the current common incarnation of "Clippy for X" feels like a kludged bridge between an app that was not designed from first principles for agents (and often was poorly designed for humans) and the impulse to be "AI native".
From my experience, some of the most successful niches for this sort of UI so far have been in apps that were already well suited to it. I'm thinking specifically about analytics/dashboarding/"this is a portal for you to query things easily" software. They already started with a lot of the elements you want: visible provenance of the agents actions via the queries it writes, a malleable interface that you already expect to be customizable and ephemeral, and most importantly, "navigation" that is genuinely difficult for many users (in the sense that "navigating" can mean "querying specific data"). The agent provides a ton of value to users and its actions are intuitive and legible.
But the agents you see right now in a lot of apps that do things like navigate you to the right page by... sending you a link, which you could have clicked from the navbar? Or worse, which hijack your navigation and throw you on a page you're unfamiliar with, and where you have no sense of place or how to make your way to/from? I don't think they're particularly long for this world.
TeMPOraL · · focus · HN ↗