Tech has always been breaking social contracts. It’s how we roll. We did the same thing with taxis and travel accommodations to name a few.
We hid our “we know better” hubris under the term “disruption” because the reality (breaking everything) was a little too unsettling for us.
We ignore laws and regulations where we know better of course. Don’t you love having a homey place to stay while travelling that has just a few weird rules, a small to-do list and stays spotless thanks to that cleaning fee?
And look at all the good we did! A whole new world of slaves (oops gig workers - sorry!)
And of course we’re doing it again with information and content. We should be in charge of monetizing all your work because you’re not responsible enough to do it right. It furthers our need for power and control. Oops we meant to help make the world a better place (We keep doing that, sorry.)
Somewhere at the very beginning of my career, the second year I think, I was part of the team that visited a location of the company we were selling our SaaS solution to, in a branch that was back then still dependent on Excel sheets.
The owner of the company lead us to a large open office with about 30 people working in there, mostly women, and whispered to us that he expects he'll only need three of them after subscribing to our product.
That's when I realised the brutality of what we are doing, and the sales guy I was with realised we should be charging significantly more.
As much as it would suck to be one of the 27 unemployed, I don't think the answer is to throw away our calculators and start doing our bookkeeping by hand again. I don't think you need to feel too bad about this. The accountants didn't all disappear when Excel showed up; they just got to work on the more interesting parts of the job, instead of rectifying arithmetic.
There are many things that could've happened to those 27 people. The company might've decided to reinvest savings into expanding business, and shift those 27 into different roles. Or may have just plain fired them. We can't tell in every case.
But it is worth remembering that the latter is a probable outcome, and that is what our business is, overall. Automation. As in, automating work so it doesn't need people to be done.
davidee · · focus · HN ↗
We hid our “we know better” hubris under the term “disruption” because the reality (breaking everything) was a little too unsettling for us.
We ignore laws and regulations where we know better of course. Don’t you love having a homey place to stay while travelling that has just a few weird rules, a small to-do list and stays spotless thanks to that cleaning fee?
And look at all the good we did! A whole new world of slaves (oops gig workers - sorry!)
And of course we’re doing it again with information and content. We should be in charge of monetizing all your work because you’re not responsible enough to do it right. It furthers our need for power and control. Oops we meant to help make the world a better place (We keep doing that, sorry.)
bojan · · focus · HN ↗
The owner of the company lead us to a large open office with about 30 people working in there, mostly women, and whispered to us that he expects he'll only need three of them after subscribing to our product.
That's when I realised the brutality of what we are doing, and the sales guy I was with realised we should be charging significantly more.
StilesCrisis · · focus · HN ↗
TeMPOraL · · focus · HN ↗
But it is worth remembering that the latter is a probable outcome, and that is what our business is, overall. Automation. As in, automating work so it doesn't need people to be done.