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Dropbox's Jan 1st 2027 terms of service

63 points · 112 comments · simonebrunozzi

  1. big85 · · focus · HN ↗
    Major changes:

    1. You must be 18 to use Dropbox. Previously, you had to be 13 if in the United States, or 16 if higher. Dropbox may use information "Dropbox may use and rely on information from third parties, including age signals from app stores, for the purpose of enforcing this restriction."

    2. Your account may be terminated if you don't have a Paid account and haven't accessed for 6 months. Previously, it was 12 months.

    3. If you have multiple accounts tied to the same email address, and one is banned, the others may also be banned.

    4. "Refunds are only issued if required by law." -> "Refunds are only issued in limited circumstances or if required by law."

    5. You automatically agree to the new terms if you continue to have an account. Previously, it was only if you continued to use the service.

    6. Some terms covering Teams accounts.

    1. applfanboysbgon · · focus · HN ↗
      > 5. You automatically agree to the new terms if you continue to have an account.

      I would really love to see courts throw this BS out.

      1. necovek · · focus · HN ↗
        I agree with you in principle.

        It would also potentially invalidate clauses like the one in GPL license too: "this version or any later version" — how can anyone consent to yet-unknown terms?

        In this particular case and going after the summary from big85, there's one case of legal compliance (like age restrictions — it applies in appropriate jurisdictions even if the ToS is not updated) or maybe two (banning per-account vs per-owner), some widening of the terms to the benefit of the customer (like refunds being permitted in "special circumstances" on top of "required by law, with only "reductionist" change being about lowering service window for unused free accounts (in some jurisdictions, even this could be about respecting data privacy laws — companies are obligated to remove any data which is not used after a certain time, though I think this is 12 months even under GDPR).

        As such, I believe this would not be a good case where you can bring enough light how this type of clause is harming one side to the contract.

        1. kowa_es · · focus · HN ↗

          [dead]

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