Passkeys do marginally improve security against MITM and phishing attacks, but they are primarily for protecting the lowest common denominator from themselves: people who re-use passwords and/or don't use a password manager.
If you use multiple devices throughout the day, registering passkeys in all of these systems becomes a big headache with O(m*n) complexity, so putting the passkeys in a password manager is the only realistic solution. But this still breaks the login flow for a very common use case: how do I log in on a device that I don't own? With a password in a password manager I at least have the option of manually typing the password.
The biggest problem, though, is how users are pushed into it without any warning or knowledge of what they're signing up for. I've accidentally set up passkeys just by clicking an okay button a few times in the past and had to go back and figure out how to undo it after being blocked from login on another computer (which computer was I on again?).
My MIL setup a passkey accidentally on her Google account and now has no idea where it is. Removing it now requires her password which she’s also forgotten. But now for some reason on Google I can’t initiate any type of forgot your password flow because of how Google sets up things and I have zero clue where she stored the passkey.
Ran into the same issue with my dad the other day. Has a passkey set up on his Google account. Bear in mind that he doesn’t know what a passkey is, so Google obviously sent him through a pattern at one point to get him to create one.
He didn’t have access to it the other day and we needed access to his account. He didn’t remember his password, and we were unable to reset it because you need the passkey! No other options to authenticate for a reset were available.
Add in the fact that I was trying to help him with this by long distance call and you can imagine the frustration.
As someone with elderly parents, the Googles and the Microsofts of the world really don't seem to give a shit about the elderly anymore, if they ever did. Random UI updates and workflow changes with no announcements, thinking they're "intuitive."
One of these days the product managers who push these things thinking "oh, it's easy, you just . . ." are either going to be explaining it to confused Mom or Dad, or they're going to be elderly and irritated themselves. Until then I hope they stub their toe or step on random Legos regularly.
I'm not even elderly but I would really like an e-mail client with a stable UI. I used to like Apple Mail but it's been a buggy mess since Catalina. It doesn't even sort or search mail reliably any more. It's basically a trope at this point but a robot-rewrite-in-Rust seems inevitable at this point.
A while ago I helped an elderly relative migrate off off a copy of Eudora that they'd been using for many years. (To Thunderbird.)
Originally it was about difficulty migrating to a new laptop with a different version of Windows, but I was quite firm about it because when I realized it wasn't able to do secure connections for some reason, so the instant they took their laptop to public Wi-Fi...
drtz · · focus · HN ↗
If you use multiple devices throughout the day, registering passkeys in all of these systems becomes a big headache with O(m*n) complexity, so putting the passkeys in a password manager is the only realistic solution. But this still breaks the login flow for a very common use case: how do I log in on a device that I don't own? With a password in a password manager I at least have the option of manually typing the password.
The biggest problem, though, is how users are pushed into it without any warning or knowledge of what they're signing up for. I've accidentally set up passkeys just by clicking an okay button a few times in the past and had to go back and figure out how to undo it after being blocked from login on another computer (which computer was I on again?).
HaloZero · · focus · HN ↗
brandon272 · · focus · HN ↗
He didn’t have access to it the other day and we needed access to his account. He didn’t remember his password, and we were unable to reset it because you need the passkey! No other options to authenticate for a reset were available.
Add in the fact that I was trying to help him with this by long distance call and you can imagine the frustration.
psunavy03 · · focus · HN ↗
One of these days the product managers who push these things thinking "oh, it's easy, you just . . ." are either going to be explaining it to confused Mom or Dad, or they're going to be elderly and irritated themselves. Until then I hope they stub their toe or step on random Legos regularly.
hedgehog · · focus · HN ↗
Terr_ · · focus · HN ↗
Originally it was about difficulty migrating to a new laptop with a different version of Windows, but I was quite firm about it because when I realized it wasn't able to do secure connections for some reason, so the instant they took their laptop to public Wi-Fi...
Terr_ · · focus · HN ↗