I know someone who works in law and deals particularly with an area of US benefits and healthcare law. One of their workflows for lower-level employees at their firm involves taking in documents from healthcare plans and organizations, analyzing them for certain kinds of data, and then importing that data into an internal system they use to analyze and provide guidance on plans. The internal system can contain hundreds of documents for an individual client. All of the documents have the same information (roughly) but in totally diverse formats and styles. Once it's in the system, it's easy to compare and analyze across documents and the research process is much faster.
They recently bought a Claude subscription and began using Claude to do the initial read of the documents and output JSON they can import into their internal systems. The work still must be reviewed by an attorney - Claude is nowhere near making the kinds of judgments a lawyer would make about this content - but it has increased their throughput from 2-3 documents an hour to 8-10 documents an hour by killing the busy work.
LLMs have great advantages for this kind of work - but not for decision-making. I just don't see OpenAI ever admitting that.
(I've left some details intentionally vague because this is a very specific area of law and I don't want my friends to be identified without their consent.)
I see problems in LLMs doing research, making drafts, etc.
I see 3 kinds of potential users.
1. Non legal background people trying to avoid going to a lawyer. They should definitely NOT use an LLMs.
2. Fresh out of law school graduates.
They think they can do fast work, draft quick replies, do fast case research, enh. They should go the traditional route of interning, learning the "art", they probably won't need it because they will learn "how the law works"
3. Established attorneys.
They usually have templates made for most things, over their career, they have established routines of making things fast, maybe it can help them but to say replacing good chunk of work or offloading to LLMs isn't probably going to go well.
There is a reason why interns are made to do grunt work. The "chain of command" is built so they learn on basic stuff, learn to make decisions, etc. Without these basic decisions under their belt, an intern can't take bigger decisions later on. They just won't know....
> Non legal background people trying to avoid going to a lawyer. They should definitely NOT use an LLMs.
In my experience, it is incredibly hard, practically impossible, to find a lawyer who will even talk to you. I think this is a valid use case to get at least some understanding what the next steps might be and if it even makes sense to seek legal representation.
Agree. Now imagine the same thing in less developed and/or less well off countries.
There was a post here a few weeks ago about a UK court being inundated with some kind of claims (unfair dismissal?). To submit a claim you do not need a lawyer, but the process is (intentionally?) vague and very complicated, so it takes a lot of effort to figure it out yourself. But AI makes that kind of stuff easy.
AI is not going to replace layers billing big corporate clients millions a month, but it will replace things that are fairly standardized processes, that don't require a lawyer, but today are just too complicated for regular people.
> To submit a claim you do not need a lawyer, but the process is (intentionally?) vague and very complicated, so it takes a lot of effort to figure it out yourself.
I'm not sure there's quite accurate. The form is really not that difficult to complete.
It's basically: Party details, type of claim, particulars, damages
Obviously knowing these details requires some legal knowledge but I actually think ET claims are easy enough to bring if you've got the time to do a little research and build your case. Almost all ET judgments are public so there isn't the usual difficulty with research as you get with law reports being restricted either.
ivraatiems · · focus · HN ↗
They recently bought a Claude subscription and began using Claude to do the initial read of the documents and output JSON they can import into their internal systems. The work still must be reviewed by an attorney - Claude is nowhere near making the kinds of judgments a lawyer would make about this content - but it has increased their throughput from 2-3 documents an hour to 8-10 documents an hour by killing the busy work.
LLMs have great advantages for this kind of work - but not for decision-making. I just don't see OpenAI ever admitting that.
(I've left some details intentionally vague because this is a very specific area of law and I don't want my friends to be identified without their consent.)
2Gkashmiri · · focus · HN ↗
I see problems in LLMs doing research, making drafts, etc.
I see 3 kinds of potential users.
1. Non legal background people trying to avoid going to a lawyer. They should definitely NOT use an LLMs.
2. Fresh out of law school graduates.
They think they can do fast work, draft quick replies, do fast case research, enh. They should go the traditional route of interning, learning the "art", they probably won't need it because they will learn "how the law works"
3. Established attorneys. They usually have templates made for most things, over their career, they have established routines of making things fast, maybe it can help them but to say replacing good chunk of work or offloading to LLMs isn't probably going to go well.
There is a reason why interns are made to do grunt work. The "chain of command" is built so they learn on basic stuff, learn to make decisions, etc. Without these basic decisions under their belt, an intern can't take bigger decisions later on. They just won't know....
p0deje · · focus · HN ↗
In my experience, it is incredibly hard, practically impossible, to find a lawyer who will even talk to you. I think this is a valid use case to get at least some understanding what the next steps might be and if it even makes sense to seek legal representation.
fy20 · · focus · HN ↗
There was a post here a few weeks ago about a UK court being inundated with some kind of claims (unfair dismissal?). To submit a claim you do not need a lawyer, but the process is (intentionally?) vague and very complicated, so it takes a lot of effort to figure it out yourself. But AI makes that kind of stuff easy.
AI is not going to replace layers billing big corporate clients millions a month, but it will replace things that are fairly standardized processes, that don't require a lawyer, but today are just too complicated for regular people.
ferngodfather · · focus · HN ↗
I'm not sure there's quite accurate. The form is really not that difficult to complete.
It's basically: Party details, type of claim, particulars, damages
Obviously knowing these details requires some legal knowledge but I actually think ET claims are easy enough to bring if you've got the time to do a little research and build your case. Almost all ET judgments are public so there isn't the usual difficulty with research as you get with law reports being restricted either.
<a href="https://assets.publishing.service.gov.uk/media/65bcbd214a666f000d1747ba/ET1_0224.pdf" rel="nofollow">https://assets.publishing.service.gov.uk/media/65bcbd214a666...