I would consider the approach in this posting to be rude. I feel like they are shoving a bunch of information at me without context. Part of the purpose of the salutation is to allow the call receiver to orient themselves. “Who is calling?” “How urgent is this?” “Do I have time to talk now?”
This is about chats, not calls though - you can look at the context and make the same determination.
Even for calls, "hey, do you have a sec to help me troubleshoot the CDN setup?" is way better than "hello," followed by a call if you respond.
doug_durham · · focus · HN ↗
Centigonal · · focus · HN ↗
Even for calls, "hey, do you have a sec to help me troubleshoot the CDN setup?" is way better than "hello," followed by a call if you respond.