It's a "feature" that you can't call google to help with getting "locked out":
"For your security, you can't call Google for help to sign into your account. We don’t work with any service that claims to provide account or password support. Do not give out your passwords or verification codes."
for the future:
<a href="https://support.google.com/accounts/answer/7684753" rel="nofollow">https://support.google.com/accounts/answer/7684753
throw7 · · focus · HN ↗
"For your security, you can't call Google for help to sign into your account. We don’t work with any service that claims to provide account or password support. Do not give out your passwords or verification codes."
for the future: <a href="https://support.google.com/accounts/answer/7684753" rel="nofollow">https://support.google.com/accounts/answer/7684753