A coffee shop owner used AI to make a menu poster. Then came the angry DMs
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A coffee shop owner used AI to make a menu poster. Then came the angry DMs
Unofficial Hacker News client; not affiliated with Y Combinator.
izzydata · · focus · HN ↗
ratelimitsteve · · focus · HN ↗
brandon272 · · focus · HN ↗
jlarocco · · focus · HN ↗
If somebody threatens them with violence (which is what "threat" is usually implying) then that's a different thing entirely.
brandon272 · · focus · HN ↗
I am really disturbed by language minimizes concrete actions taken to cause harm.
"I am not hurting your business I am just talking to my friends!"
jlarocco · · focus · HN ↗
It's her right to use AI, but the customers also have the right to say they won't patronize businesses who use AI, and are free to tell people they know that the business is using it.
If the shop's oat milk was really cow's milk, would it be "threatening their business" to tell other customers that?
brandon272 · · focus · HN ↗
> If the shop's oat milk was really cow's milk, would it be "threatening their business" to tell other customers that?
To entertain this analogy, if a shop is misrepresenting their ingredients then it can make sense to spread the word, particularly if the shop owner refuses to rectify the issue, because there are health implications which represent a legitimate material harm to their customer base and the safety issue takes priority over the shop owner's bottom line.
An AI menu, assuming it offers a reasonable representation of what the shop offers, has no safety issue.
jlarocco · · focus · HN ↗
It doesn't matter anyway, because "using AI" doesn't make somebody a protected class. If people don't want to patronize businesses that use AI, there's nothing wrong with that.
brandon272 · · focus · HN ↗
No, if you have to make several indirect causal leaps, to get from "shop owner uses ChatGPT instead of MS Word to generate a menu" to "somewhere a graphic designer loses their employment" it is not legitimate. And if that is how you interpret the world, virtually any harmful or even violent action can be rationalized in the name of stopping some probabilistic harm.
Sticking with your cow's milk analogy, serving the wrong milk to the wrong customer with a dairy allergy can cause immediate harm to their health. Generating an AI menu cannot be reasonably interpreted as causing direct harm to anyone.
> If people don't want to patronize businesses that use AI, there's nothing wrong with that.
I completely agree. But making a personal choice to not visit a business and undertaking a coordinated effort to organize a boycott against a business is in a different category altogether.
TheOtherHobbes · · focus · HN ↗
The milk comparison is specious and irrelevant, because consumers are there for the product. Coffee shops sell coffee, not jpegs.
But aside from that - bullying and threatening a working mother with a newborn is not the moral high ground you seem to believe it is.
She's not a witch, and your assumed right to burn her is not a good look.