Kind of surprised they admit they're going to try restarting and see what happens. I'm sure it happens everywhere but nobody admits it.
> We've attempted a rolling restart on one of the impacted instances to see if that resolves the issue.
At least it didn't fix the problem so they can actually start finding the real cause.
> We're no longer pursuing restarts as a path to remediation.
Why isn't the AI they sell telling them what's wrong? Why do they need to take shots in the dark to "see if that resolves the issue"?
The requirement is to get customers out of impact as #1 priority. If there's suspicions around memory/thread states a restart makes a lot of sense. Digging through logs and flight records takes a lot of time, customers are losing business in that time. If you're afraid to restart your service you need to work on your telemetry.
raffraffraff · · focus · HN ↗
> We're no longer pursuing restarts as a path to remediation.
Oh you have
cube00 · · focus · HN ↗
> We've attempted a rolling restart on one of the impacted instances to see if that resolves the issue.
At least it didn't fix the problem so they can actually start finding the real cause.
> We're no longer pursuing restarts as a path to remediation.
Why isn't the AI they sell telling them what's wrong? Why do they need to take shots in the dark to "see if that resolves the issue"?
b112 · · focus · HN ↗
So hopefully it's not done often.
wookmaster · · focus · HN ↗