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Salesforce Global Outage

280 points · 184 comments · mabil

  1. stmw · · focus · HN ↗
    Despite all of the snark here, in my experience Salesforce SRE team is quite competent. The engineering challenges of running a large PaaS - not just with own apps, but with millions of customer-written apps running on it - are quite interesting, and sadly things happen. The status page makes sense to actual customers, it's the particular "pods" where a given service runs.
    1. kennethops · · focus · HN ↗
      As a previous SRE at Cloudflare, I'll never shit-talk fellow SREs at big companies.

      The level of scale and complexity a big tech SRE has to deal with on a constant day-to-day is a very imbalanced proposition. A lot of people, in my experience, are not fully comprehending.

      You have to be a jack-of-all-trades and a master of all.

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