As someone who has never used Salesforce nor hubspot. What are the core features that has people using these services? Is it just the integration between all the different areas where customer data lives?
But mostly it's a mix of the integration network effects you mention, cost of reimplementation if you want to leave, and the good old "nobody gets fired for buying IBM" dynamic.
cmiles8 · · focus · HN ↗
Please VCs stop with the AI FOMO and find a few good startups to just go destroy Salesforce and give folks a simple inexpensive replacement.
sschueller · · focus · HN ↗
IneffablePigeon · · focus · HN ↗
But mostly it's a mix of the integration network effects you mention, cost of reimplementation if you want to leave, and the good old "nobody gets fired for buying IBM" dynamic.