Despite all of the snark here, in my experience Salesforce SRE team is quite competent. The engineering challenges of running a large PaaS - not just with own apps, but with millions of customer-written apps running on it - are quite interesting, and sadly things happen. The status page makes sense to actual customers, it's the particular "pods" where a given service runs.
What I'm curious about is why it is a single-PaaS; I'd have expected Salesforce to have the customers quite isolated so the chance of bringing down multiple customers at once was much smaller.
stmw · · focus · HN ↗
trebligdivad · · focus · HN ↗
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